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FAQ

Q: Where is pick up?

A: Pre-orders can be placed for pick up on Tuesdays, Thursdays, Saturdays, and Sundays from our bakery at 218 Dominion Road, Mt Eden in Tāmaki Makaurau Auckland. We have plenty of parking around the back for you to use.

 

Q:  Is the Oat Freedom Loaf safe for coeliacs?

A: The short answer is no BUT we do offer a gluten free, coeliac-friendly alternative—the Buckwheat Loaf.

The long explanation is that oats can affect a small number of gluten—intolerant (coeliac) people. The reason is two-fold:

  1. With oats, there’s potential for cross-contamination in the growing, milling and processing phases. In addition to this, most commercial oats are processed in the same facilities that process wheat, barley and rye.

  2. Oats contain a protein similar to gluten called ‘avenin’. 20% of coeliacs are also intolerant to this protein so it’s recommended all coeliacs avoid oats, just to be safe.

If you are coeliac, we advise you to choose the Buckwheat Freedom Loaf instead of the oat/natural variety.

 

Q: How long does the loaf last?

A: Four days at room temperature, three to six months in the freezer. We don’t use artificial preservatives in our loaves so they will go off eventually, but they've usually been eaten before that point! 

For the first four days keep in a cool dry place (cupboard/refrigerator). From five days onwards slice and store in an airtight container or bag in the freezer. 

 

Q: Can I freeze the loaf?

A: Absolutely! Just make sure to slice it first and store in an airtight container or bag.

 

Q: Is the Freedom Loaf paleo or keto?

A: Sort of—we recommend making your own decision based on the below information, and the nutritional information panels provided in each product. 

Paleo - The Buckwheat Freedom Loaf is our most paleo-friendly option as buckwheat is considered a 'pseudo-grain'. Some customers are happy with the Buckwheat Freedom Loaf on this basis. 

Keto - The Oat Freedom Loaf is our most keto-friendly option. Per 100g there are 5.55g of net carbs (17.6g total - 12.05g fibre = 5.55g). The loaf can be sliced thinly and with all the protein from the seeds is still very filling. 

 

Q: Do you deliver?

A:  YES!  Overnight even! Both within Tāmaki Makaurau Auckland and across Aotearoa.  

Auckland:

$5.00

North & South Island - overnight:

$6.50 for one loaf

From $7.50 for up to 4 loaves (location dependent, please email for a quote)

From $9.00 for 5 or more loaves (location dependent, please email for a quote)

Please allow 2 days for rural deliveries.

There’s also the option for Aucklanders to pick up from our bakery.  See above.